Marina & Fuel Manager

Great Harbour Cay, Berry Islands, The Bahamas

Reports to: General Manager

Direct reports: 8 staff: 6 marina, 2 fuel dock

Locations: Great Harbour Cay Marina and fuel dock

Employment type

Full-time, on-island resident position

About Vital Shores

Great Harbour Cay has been a quiet corner of the Bahamas for generations. Vital Shores recently completed its acquisition of the island’s marina and fuel dock, and recently renovated and reopened the historic Beach Club restaurant. We are a values-led team building to serve both the people who call Great Harbour Cay home and the visitors who come to love it.

Role overview

The Marina & Fuel Manager leads the daily operation of the marina, fuel dock, and related water and ice services. This hands-on role is accountable for safe and reliable service, team leadership, guest experience, revenue, cash controls, maintenance coordination, and clear operating systems across both sites.

Key responsibilities

Marina, water, ice, and guest operations

•    Oversee dockage, arrivals and departures, reservations, utilities, water, ice, showers, laundry, garbage, and related guest services.

•    Maintain reliable opening and closing routines, staffing coverage, dock readiness, cleanliness, and service standards.

•    Operate the RO/water-maker and ice functions under written procedures covering checks, tank levels, cleanliness, and preventive maintenance.

•    Resolve guest and tenant concerns promptly and identify practical opportunities to improve service and marina revenue.

Fuel dock operations and safety

•    Manage daily gas, diesel, and oil sales, pump readiness, customer service, and cross-site staffing coverage.

•    Maintain accurate fuel dips, tank readings, inventory records, and daily reconciliations; investigate and report variances.

•    Coordinate fuel ordering, delivery, receipt, supplier relationships, and pricing input.

•    Maintain spill-response readiness and safe, compliant fuel-handling and environmental practices; coordinate repairs to pumps, tanks, and related infrastructure.

Team leadership

•    Schedule, supervise, train, coach, and hold the marina and fuel teams accountable for clear standards and results.

•    Cross-train staff so critical routines do not depend on one person, including reservations, cash, fuel records, keys, water, and ice operations.

•    Maintain a respectful, safe workplace where concerns, mistakes, shortages, and incidents are reported promptly and handled fairly.

Financial controls, records, and reporting

•    Oversee daily cash handling, receipts, card payments, deposits, customer balances, rent collection, and independent reconciliation across both sites.

•    Maintain accurate records for occupancy, reservations, rates, customers, tenants, fuel inventory, revenue, receivables, and payables.

•    Move business information from personal devices and informal records into secure, company-controlled systems and documented procedures.

•    Provide concise daily and weekly reports covering sales, cash, fuel inventory, occupancy, staffing, maintenance, incidents, and customer follow-up.

Systems and transformation

•    Lead the dock management platform implementation: configure slips, rates, and tenant terms, migrate customer and reservation records, and run it as the single source of truth for bookings, occupancy, and billing.

•    Bring booking inboxes, logins, cameras, utility accounts, fuel systems, and document storage under company control, with documented handover whenever staff change.

•    Write and maintain clear operating procedures for opening and closing, reservations, fuel handling and dips, cash, and RO and ice, and train staff to competence before each change goes live.

•    Identify opportunities to improve processes and outcomes across the team, and report on progress, adoption, and where the operation remains exposed.

Maintenance, compliance, and community

•    Maintain a prioritized log of dock, fuel, water, ice, building, equipment, utility, and safety issues and escalate high-risk concerns promptly.

•    Coordinate maintenance, contractors, suppliers, utilities, government offices, licences, insurance, and environmental or fuel-related requirements.

•    Maintain organized vendor contacts, purchasing records, and clean procurement and reimbursement practices.

•    Build strong relationships with boaters, tenants, local customers, vendors, and community stakeholders while respecting Great Harbour Cay’s local character.

Qualifications

•    Relevant experience in marina, fuel dock, marine, waterfront, hospitality, property, or infrastructure operations.

•    Demonstrated experience leading hourly teams, including scheduling, training, coaching, and performance accountability.

•    Strong operational judgment and willingness to work hands-on across both sites.

•    Experience with cash handling, reconciliations, inventory controls, and basic operating reports.

•    Practical awareness of docks, pumps, fuel, water, generators, utilities, or comparable equipment and infrastructure.

•    Strong hospitality and communication skills with guests, tenants, vendors, staff, and community members.

•    Organized, trustworthy, and comfortable using email, spreadsheets, shared drives, POS, booking, and reporting systems.

•    Able to reside full-time on Great Harbour Cay.

Preferred experience

•    Direct management experience in a marina, boatyard, fuel dock, yacht club, resort waterfront, or remote island operation.

•    Knowledge of fuel inventory, environmental safety, spill response, and fuel dock compliance.

•    Experience implementing a marina, POS, or booking platform, or otherwise modernizing a manual operation while maintaining staff, customer, and community trust.

•    Knowledge of Bahamian business, staffing, permitting, vendors, and island operations.

How we work

Our values guide how this role leads and makes decisions.

•    We are humble. We recognize that we win and lose as a team, and we leave our egos at the door.

•    We act like owners. We take responsibility for the outcomes and experience that we aspire to create.

•    We lead with a growth mindset. We bring the drive to succeed, the desire to learn, and the energy to keep raising the standards on everything we do.

•    We practice empathy. We know that we get to better outcomes when we incorporate different perspectives and experiences into our work. We always assume positive intent, lead with curiosity, and foster trust.

•    We are community first. We keep Great Harbour Cay’s people and environment at the heart of everything we do.

We also hold ourselves to the pillars of Conscious Capitalism: higher purpose, stakeholder orientation, conscious leadership, and conscious culture. In this role that means integrity, practical leadership, respect for people, attention to safety and financial controls, and continuous improvement without unnecessary disruption.

Vital Shores is an equal opportunity employer. We are committed to hiring, developing, and promoting Bahamian talent and to being a good employer and neighbour on Great Harbour Cay.

How to Apply:
Send your resume to hrplanetba@gmail.com with position applying for in the subject box – [Your Name]

How to Apply: Click Below 👇🏾